Company
Who We Are
We are the driving force behind diagnostic intelligence.
Built for What’s Next in Diagnostics
We partner with healthcare payers and providers to unlock the full potential of diagnostic science—delivering precision, efficiency, and measurable value.
Through a powerful combination of scientific expertise, cutting-edge technology, and deep healthcare insight, we simplify complex diagnostics, accelerate the adoption of proven innovations, and empower our partners to improve outcomes while lowering costs.
Our Mission
To be the driving force that unlocks the full potential of diagnostic science—empowering healthcare payers and providers with proven solutions that enable personalized care and enhance patient outcomes.
Our Vision
Our vision is to harness the power of diagnostic science to enable healthier lives for all.
Our Values
What We Do
We deliver diagnostic intelligence.
We simplify complex diagnostics, accelerate the adoption of proven innovations, and optimize diagnostic investments to improve health outcomes and lower costs.
How We Do It
By translating complex science into pragmatic solutions and real-world results, Avalon helps payers reduce costs, enhance care quality, and optimize diagnostic investments.
- Independent scientific review
- Developing and implementing clear, evidence-based guidelines
- Precise enforcement of scientific standards through our proprietary Diagnostic Insights Platform
- Scaling the adoption of cutting-edge diagnostic science across health care systems
Why It Matters
An accurate diagnosis is the foundation of effective care and optimal patient outcomes. Avalon helps ensure the right test is performed at the right time, for the right patient—with clarity, consistency, and cost-efficiency.
Leadership
Bill Kerr, M.D.
Chief Executive Officer
John Adams
Chief Financial Officer
Chris Carlson
Chief Operating Officer
Julie Devine
Chief Commercial Officer
Chris Lance
Chief Product Officer
Lynn Mettler
Chief Technology Officer
Kristie Ressler, D.O.
Chief Medical Officer
Steve Morgan
General Counsel
Wendy Mudra
VP, Human Resources
Avalon’s Journey
From pioneering diagnostic intelligence to supporting millions of members nationwide, Avalon’s journey is marked by innovation, impact, and milestones that reflect our mission to unlock the full potential of diagnostic science.
Careers at Avalon
We’re on a mission to harness the power of diagnostic science to elevate the quality of healthcare for millions, and we are looking for people who share that passion. If you’re inspired by the opportunity to make a real impact, thrive in a team environment that delivers extraordinary care, and believe science should lead the way, you’ll feel right at home here.
We’re cultivating an inclusive culture, where authenticity is celebrated and diverse perspectives drive innovation. Bring your talent, your ideas, and your dedication and join a team transforming healthcare through the power of diagnostics!
Join the Avalon Team
Recognition
Governance
Compliance and Integrity
Avalon implemented a comprehensive compliance program that is integrated throughout the organization. Avalon’s Chief Compliance Officer is supported by Avalon’s Board of Directors, Compliance and Quality Committee, Chief Legal Officer, Privacy Officer, and Chief Information Security Officer.
Avalon is committed to a culture of compliance and supports its employees, vendors, contractors, clients, providers, and customers in reporting suspected violations of compliance, fraud, waste, and abuse, or complaints about Avalon’s Privacy and Security policies without fear of retaliation.
Privacy and Security
Avalon is a technology-enabled laboratory benefit manager that utilizes state-of-the-art technology to protect the privacy and security of its data. Any concerns or complaints regarding Avalon’s privacy or security policies may be directed to Avalon’s Privacy or Security Officer by calling toll free 1-855-751-5048, or visiting www.avalonhcs.ethicspoint.com
Requests for access, amendments, or restrictions to PHI, or an accounting of disclosures must be made in writing to:
Privacy Officer
5411 Skycenter Dr., Suite 230 Tampa, FL 33607
Reporting Healthcare Fraud, Waste, and Abuse
Healthcare fraud affects all of us in many ways. The National Heathcare Anti-Fraud Association estimates conservatively that healthcare fraud costs the nation about $68 billion annually—about 3 percent of the nation’s $2.26 trillion in healthcare spending. If you have a concern, you may make a report, anonymously if preferred, by calling toll free 1-855-751-5048, or visiting www.avalonhcs.ethicspoint.com